Senior Analyst, Sales Operation & Planning (East Asia & India)

Essential Duties and Responsibilities

Play a pivotal role in elevating sales operations and performance across EA&I.

• Act as the subject matter expert for CRM and sales forecasting to drive commercial excellence across the region.
• Lead CRM adoption efforts across commercial teams, from MDs and Sales Leaders to front-line sales reps, ensuring consistent usage, data hygiene.
• Develop & distribute monthly CRM reports, monitoring funnel health, lead generation effectiveness, opportunity progression.
• Identify growth opportunities or performance gaps by analyzing trends across countries, segments and products; propose actionable strategies for improvement.
• Partner closely with sales leaders to support the monthly rolling forecast process, ensuring accuracy, accountability.
• Collaborate with Sales Managers, PLM and BP&A to resolve key operational challenges (e.g., delivery delays, market pricing, quality issues, pricing catalogs).

• Own the end-to-end tracking of monthly sales performance by country, segment and individual, serving as the region's performance controller.
• Design & maintain insightful dashboards with clearly defined KPIs, helping leadership monitor progress toward sales goals.
• Partner with HR & Finance to validate and analyze Sales Incentive Plan performance and target achievements; ensure transparency and data-driven incentive calculations.
• Partner with MDs & segment leads to implement SIPs and ensure annual sales targets are challenging yet grounded in market reality.

• Collaborate with BP&A and Commercial teams to shape data-driven pricing strategies that align with regional & country goals.
• Conduct pricing simulations & competitive benchmarking to recommend pricing strategies that drive penetration, competitiveness and profitability.
• Identify pricing levers & opportunities for commercial expansion across customer tiers, products, and geographies.

Keys to Success

• Strong communicator – both written and verbal in technical and non-technical environment
• Able to interpret financial data and knows revenue recognition rules. 
• Ability to meet deadlines and demonstrates effective time management skills
• Excellent business ethics and integrity
• Demonstrates flexibility in operational style to meet the requirements of a multi-cultural work environment
• Ability to work independently with minimal supervision and follow through to meet objectives
• Have a “CAN DO” attitude and comfortable with being a change agent to challenge status quo

Requirements and Preferred Skills

• 3-5 years of experience
• Strong aptitude for data analysis, process and systems
• CRM systems knowledge highly preferred, especially experience in driving adoption.
• Proven skills in the areas of planning and sales & operational excellence.