Regional Sales Manager Puebla

Overview

We are looking for an ambitious and energetic person who wants to represent a world-class company and be developed for future opportunities. Main activities will be selling automotive products including belts, hoses, timing belts, and water pumps, to name just a few.

Also responsible for supporting the Sales Team by providing technical information and training, to customers, Field Sales Force and Business Development employees, on the features and benefits of all products marketed by Gates in the Mexican Automotive Aftermarket, and on relevant technical trends.

Essential Duties and Responsibilities

• Increase sale of products with the Gates spare-part stores, fleets, jobbers, installers, technicians and dealers, through the application of the integral system of market extension, providing added value, consulting and business opportunities detection.
• Build brand preference and achieve market positioning of new product lines, products on growth and deficits.
• Conduct market research.
• Performs technical training sessions, face-to-face and via Webinars, to all levels of customers and Aftermarket associates.
• Contacts and visits installers, responding to warranty claims or installation issues, with the aim to increase customer satisfaction and prevent reoccurrence
• Participates in the creation of innovative training tools and materials, leveraging the very latest digital technologies. Creates sophisticated & professional PowerPoint presentations (ie. Videos embedded), and acts as technology champion while designing these materials. Always looks for latest & most innovative means to provide trainings
• Participates in the creation of technical articles to inform and educate customers and Gates associates on complicated or critical applications, technical product features, installation issues, etc.
• Participates in the creation and maintenance of a technical library by clearly documenting installation issues and critical applications
• Provides feedback on technical trends and proposes long term solutions to critical issues, based on experiences gathered through numerous field contacts.
• Providing information to customers in case additional info is requested regarding claim reports.
• Assists in defining content for e-learning project.

Requirements and Preferred Skills

• 5 to 7 years of experience
• Mechanical / Engineering  Degree / Bachelor's Degree in Sales or Marketing or Similar
• In depth knowledge of products and their applications.
• Must be able to explain technical details in a clear and structured manner.
• Must be able to recognize, analyze, document and report field problems in a structured way and within given time limits.
• Must be able to develop best-in-class training materials leveraging the very latest digital technologies.
• Must be aware of the very latest digital technologies in order to always update & keep training materials up-to-date from a technology standpoint.
• Strong capability to listen, and be flexible enough to adapt accordingly to deliver efficient technical support.
• Must be a self-starter who is motivated to plan and manage customer needs.
• Excellent oral and written communication skills including formal presentation skills before both small and large groups.
• Demonstrated ability in problem solving with special emphasis on closing the sale.
• Ability to communicate openly, honestly and constructively and treat all customers with dignity and respect
• Frequently bends, stoops, climbs ladders and crouches on a regular basis
• Ability to drive long distances for extended periods of time
• Able to meet performance expectations working remotely with little supervision
• Must be proficient with the use of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Ability to make decisions within established guidelines, policies and budgets
• Travel required for this position is 50% - 70%
• Intermediate English proficiency preferred