HR and Office Operations Specialist, Korea

Essential Duties and Responsibilities

Employee Lifecycle and HR Operations:

• Oversee the full employee lifecycle in Korea, including onboarding, employee changes, and exits, ensuring accuracy and compliance with timelines.
• Coordinate recruitment processes, including interview logistics and onboarding activities to ensure a smooth candidate and new hire experience.
• Prepare and review compensation proposals for new hires, ensuring alignment with internal equity, market benchmarks, and budget considerations.
• Maintain and update employee records, HR documents, and prepare necessary reports and letters.
• Handle contract labor management, including recruitment and deployment of temporary workers and contractors.
• Support workforce capacity planning and organizational design initiatives to align workforce needs with business objectives.

Payroll, Compensation, Benefits, and Compliance:

• Ensure accurate and timely processing of payroll, bonuses, and statutory benefits in collaboration with finance and payroll vendors.
• Oversee benefits administration, including employee group insurance renewals and compensation planning.
• Participate in compensation and benefits reviews, analyzing market data and internal equity to support competitive pay strategies.
• Support the design, implementation, and administration of Sales Incentive Plans (SIP), ensuring alignment with business objectives and performance metrics.
• Maintain time and attendance records and ensure adherence to company policies.
• Support audits, compliance checks, and ensure HRIS data accuracy, including assisting with the implementation of local HR policies.

Employee Engagement and Development:

• Coordinate employee engagement activities, including team-building events and survey follow-ups to enhance employee satisfaction.
• Assist in organizing internal training programs and liaise with external providers to ensure continuous development for employees.

General Administrative and Office Support:

• Manage office operations, including vendor liaison, office supplies, guest reception, and maintenance requests.
• Support safety and health-related administrative tasks and assist with employee committee activities as needed.

Process Improvement and Task Streamlining:

• Suggest and implement process improvements to enhance HR efficiency and streamline office support functions.

Keys to Success

• Balancing multiple responsibilities across HR coordination and office support.
• Ensuring accurate documentation and compliance with local employment standards.
• Supporting both administrative and people-oriented needs efficiently.

Supervisory Responsibilities

• None
• No supervisory responsibilities but may provide guidance to new associates

Requirements and Preferred Skills

• Bachelor’s degree in human resources, business, psychology, or a related field.
• 4-7 years of HR or office administration experience, preferably in a coordinator or generalist role.
• Strong communication and interpersonal skills, with the ability to engage effectively across all levels of the organization.
• Strong command of both written and spoken English is essential for success in a regional work environment.
• Good understanding of Korean labor laws and HR administrative requirements.
• High level of attention to detail, organizational skills, and ability to manage multiple priorities.
• Professionalism and ability to manage confidential information.

Preferred:

• Experience with HRIS tools (e.g., HR Oracle or SuccessFactors).
• Familiarity with payroll coordination and vendor management.
• Experience working in a multinational company environment.